Finding a trustworthy pharmacy in Annecy is about more than just filling a prescription. Whether you are a resident navigating the French healthcare system or a visitor dealing with an unexpected illness, access to knowledgeable pharmacists is essential for your well-being. In France, the pharmacy is often the first point of contact for medical advice, making the choice of where to go quite important.
The city of Annecy, often called the "Venice of the Alps," offers a robust network of healthcare professionals. However, the specific services offered can vary significantly from one location to another. Some focus on homeopathy and natural remedies, while others specialize in veterinary care or medical equipment.
For English-speaking expats and tourists, language barriers can add a layer of stress to a medical situation. Therefore, identifying pharmacies known for patient communication and detailed explanations is highly valuable. You want a team that takes the time to ensure you understand your dosage and potential side effects.
This guide aims to highlight some of the most reliable and accessible pharmacies in the Annecy area. We have considered factors such as central location, extended opening hours, specialized services, and reputation for customer care. Our goal is to help you find a healthcare partner that meets your specific needs.
Whether you need a late-night emergency refill, a specific brand of dermatological product, or advice on pediatric care, the right establishment can make all the difference. Below is a curated selection of the best options available in the city.
Pharmacie Lafayette du Lac
| Address | 15 Rue de la Préfecture, 74000 Annecy |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: 9:00 AM – 7:00 PM Tuesday: 9:00 AM – 7:00 PM Wednesday: 9:00 AM – 7:00 PM Thursday: 9:00 AM – 7:00 PM Friday: 9:00 AM – 7:00 PM Saturday: 9:00 AM – 7:00 PM Sunday: Closed |
| Phone | 04 50 45 26 41 |
Great service! Laurin was incredibly helpful and made the experience so easy. They have a big variety of products. I really appreciated that she was able to answer all of my questions in English.
Thank you, Laurin—it was very nice meeting you, and I truly appreciate your help!
Very good price and good consultant for cross border shopping!
Great service, staff very kind and helpful, great variety of products. Being a pharmacist myself, I would like to congratulate the staff and owners.
It’s the cheapest pharmacy I came across. They have a vast range of stock!
Very helpfull
Pharmacie du Pont Neuf
| Address | 38 Av. de Chambéry, 74000 Annecy |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: 8:30 AM – 12:30 PM, 2:00 – 7:00 PM Tuesday: 8:30 AM – 12:30 PM, 2:00 – 7:00 PM Wednesday: 8:30 AM – 12:30 PM, 2:00 – 7:00 PM Thursday: 8:30 AM – 12:30 PM, 2:00 – 7:00 PM Friday: 8:30 AM – 12:30 PM, 2:00 – 7:00 PM Saturday: 9:30 AM – 12:30 PM, 2:00 – 6:00 PM Sunday: Closed |
| Phone | 04 50 45 90 99 |
Excellent service with a smile . We were spoken to in English , we were put in contact with a doctor for our child and they allocated two whole hours to service us ! Amazing professionalism and warm hearts ! The pharmacist Celia did an excellent job to the whole family. We are grateful!!!
Great pharmacy in Annecy. Great staff and very knowledgeable. Anglophones are welcome as well.
While travelling through Annecy on my motorbike I needed some medicine urgently. The staff spoke excellent English & service was very good. They even told me of great places to visit in the old town.
Thank you
Excellent conseil! Selection complete de bons produits. Highly recommended! G TT eat advice and a complete para pharmaceutical products.
Top 👍
Pharmacie du Soleil
| Address | 14 Rue Royale, 74000 Annecy |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: 9:00 AM – 7:15 PM Tuesday: 8:45 AM – 7:15 PM Wednesday: 8:45 AM – 7:15 PM Thursday: 8:45 AM – 7:15 PM Friday: 8:45 AM – 7:15 PM Saturday: 8:45 AM – 7:00 PM Sunday: Closed |
| Phone | 04 50 45 03 71 |
Really beautiful and well-stocked pharmacy. Extremely helpful staff who made sure I had everything I needed to patch up my other half after he came off his bike - and patiently explained how to use it all! Merci!
Best staff in Annecy....always smiling and caring
Super service !!
The on-call pharmacy was overcrowded on Sunday. I went there and noticed that the staff were very attentive to their customers… perhaps too much so.
Some people were genuinely waiting for medication to alleviate their pain, while others were there for sunscreen and paracetamol.
This pharmacy was recommended to me for a preparation (for venous circulation) because I can't take over-the-counter medications. The service was excellent, and they recommended a customized preparation. Fantastic! This pharmacy truly lives up to its name.
Pharmacie des Alpes - ELSIE SANTE
| Address | 134 Av. de Genève, 74000 Annecy |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: 9:00 AM – 8:00 PM Tuesday: 9:00 AM – 8:00 PM Wednesday: 9:00 AM – 8:00 PM Thursday: 9:00 AM – 8:00 PM Friday: 9:00 AM – 8:00 PM Saturday: 9:00 AM – 7:45 PM Sunday: Closed |
| Phone | 04 50 57 91 47 |
The welcome is always warm, whether on the phone or at the counter. The team is smiling, friendly, and takes the time to give good advice. You can tell they listen and do their job with care. It's a pleasure to encounter such compassionate professionals. Thank you for your kindness and professionalism! It was important for me to express this here (especially after calling many other pharmacies to find out the price of my medication and seeing the difference...). Thank you so much.
Excellent pharmacy, the staff are attentive and give great advice, and the prices are very reasonable.
See the cheapest in Annecy
I recommend this pharmacy; they always take good care of us, true professionals.
We received a very warm welcome; it wasn't too crowded, and the shop was spacious and well-stocked. They offered helpful advice on the products. Plus, they had special offers on gift sets. I recommend it.
I find some of the comments online unpleasant and unwarranted, especially regarding the opening hours. We all have families.
Happy holidays to all!
Your bright screen is extremely distracting for cyclists. I almost fell tonight. Please turn it off at night or lower the brightness!
Pharmacie du Vieil Annecy
| Address | 1 Rue Jean-Jacques Rousseau, 74000 Annecy |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: 9:00 AM – 7:30 PM Tuesday: 9:00 AM – 7:30 PM Wednesday: 9:00 AM – 7:30 PM Thursday: 9:00 AM – 7:30 PM Friday: 9:00 AM – 7:30 PM Saturday: 9:00 AM – 7:30 PM Sunday: Closed |
| Phone | 04 50 45 02 03 |
Excellent and helpful staff. Even though most didn't speak English they were willing to be as nice as possible.
We asked for some very specific items which they gladly helped us with.
Jean claude is a nice professional he helped me a lot althought i dont speak french. He spoke a clear english to me
When entering the store, as the only customer at that moment, both staff members made eye contact but didn't greet me when I greeted them. In addition when I couldn't find a product they had disappeared to the back of the store and made no effort to offer any help.
Best pharmacy in Annecy. We needed Covid tests to cross over to Italy. The pharmacists here are the kindest, most professional people and they speak great English, which makes it a lot easier if your French is as terrible as mine! The tests were taken within the same day and for free. I had difficulties receiving the results the day after and I rang them twice to check and they were kind and sorted the problem out in no time. The place to go if you need anything during your stay in Annecy.
my brother had a cycling accent and they were so helpful! our french is horrendous but they spoke english and really helped us out
Pharmacie Du Parmelan
| Address | 46 Av. du Parmelan, 74000 Annecy |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: 8:30 AM – 7:30 PM Tuesday: 8:30 AM – 7:30 PM Wednesday: 8:30 AM – 7:30 PM Thursday: 8:30 AM – 7:30 PM Friday: 8:30 AM – 7:30 PM Saturday: 8:30 AM – 7:30 PM Sunday: Closed |
| Phone | 04 50 51 35 45 |
I barely entered in the pharmacy when someone asked me if I needed any help. Really professional. Only downside might be the lack of parking spot nearby during rush hours.
Excellent experience with this pharmacy.
I'm used to the brunette woman with glasses at the entrance; she's lovely, attentive, and very professional.
Thank you!
Despite the endless queue (it was an on-call pharmacy on a Sunday during a bank holiday, which is understandable), the pharmacist was very welcoming and attentive. I highly recommend them, thank you!
As a local resident, I used to shop at this pharmacy regularly. What a surprise today: two lip balms priced at €12.90!
After checking, I found the exact same ones online for €2.09… Congratulations on the markup.
So that was my last visit. I hope at least my lips will look amazing at that price…
One star is already too much. I think they should all change careers... If they're bothering anyone, they should say so.
Pharmacie Centrale
| Address | 30 Rue Sommeiller, 74000 Annecy |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: 9:00 AM – 7:30 PM Tuesday: 9:00 AM – 7:30 PM Wednesday: 9:00 AM – 7:30 PM Thursday: 9:00 AM – 7:30 PM Friday: 9:00 AM – 7:30 PM Saturday: 9:00 AM – 7:30 PM Sunday: Closed |
| Phone | 04 50 45 02 19 |
We got scammed! We went to the pharmacy near by when we realize we got scam and got told that the price we payed had been doubled and when we asked for a refund, they refused with a furious look at us.
Is ,always closed
We received a very warm welcome; the women were very pleasant. Furthermore, we were allowed to bring our dogs in, which isn't the case in all pharmacies.
I came with my health insurance card and a valid, renewable prescription, looking for a certain medication that was unavailable at my usual pharmacy. I was categorically refused, told I would have to pay full price otherwise, even though I'm covered at 100%.
This doesn't surprise me given the Google rating.
First and last time I'll ever set foot in this so-called pharmacy.
Avoid at all costs!!!
Very responsive team and quality equipment.
Very accommodating with the breast pump rental, thank you.
Drugstore - Crossroads Annecy
| Address | 134 Av. de Genève, 74000 Annecy |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: 8:30 AM – 8:00 PM Tuesday: 8:30 AM – 8:00 PM Wednesday: 8:30 AM – 8:00 PM Thursday: 8:30 AM – 8:00 PM Friday: 8:30 AM – 8:00 PM Saturday: 8:30 AM – 8:00 PM Sunday: Closed |
| Phone | 04 50 10 75 79 |
I am deeply disappointed by the service I received at this pharmacy. I presented myself with a valid prescription and a perfectly legitimate request. Yet, I was met with a particularly unpleasant attitude, a clear lack of listening and respect, and behavior that is absolutely not what one has the right to expect from a healthcare professional.
Beyond the issue with dispensing the medication, it was primarily the way I was treated that shocked me. When you go to a pharmacy, you come seeking support, advice, and healthcare services, not to be judged or treated with contempt.
I would, however, like to acknowledge the intervention of the pharmacist in charge, who tried to calm the situation and manage as best he could an incident that he clearly did not cause himself.
What is particularly regrettable is that I did not consult Google reviews before choosing this pharmacy. After this experience, I unfortunately understand some of the comments left by other customers much better. The reviews I've read largely reflect the quality of service and welcome I personally experienced today.
I sincerely hope management takes this kind of behavior seriously. A pharmacy isn't just any business; it's a place where patients sometimes come in vulnerable situations and deserve to be treated with respect, dignity, and compassion. Unfortunately, that wasn't the experience I had today.
I'm not questioning the professionalism of the pharmacist in charge, but some members of the team would do well to remember that before dispensing medication, they are also there to serve the patients.
Great team, very professional and helpful. And the prices are very reasonable. I highly recommend them.
It says they close at 8:00 PM, but we go there at 7:45 PM to get emergency medication because the on-call pharmacy isn't open yet, and the pharmacy is already CLOSED!!!! Unacceptable!!!
They look at us with a surprised expression????? Catastrophic! Shameful!!!
It was supposed to be open until 12:15 today, but it's closed. When you need something urgently, that's really not cool.
And there you have it! One star for the inaccurate opening hours! It's closed Sunday mornings! What a shame…
Pharmacy Geneva
| Address | 1 Avenue Genève, 2 Avenue des Romains, 1 Av. de Genève, 74000 Annecy |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: 8:30 AM – 12:15 PM, 2:00 – 7:15 PM Tuesday: 8:30 AM – 12:15 PM, 2:00 – 7:15 PM Wednesday: 8:30 AM – 12:15 PM, 2:00 – 7:15 PM Thursday: 8:30 AM – 12:15 PM, 2:00 – 7:15 PM Friday: 8:30 AM – 12:15 PM, 2:00 – 7:15 PM Saturday: 8:30 AM – 12:15 PM, 2:00 – 7:15 PM Sunday: Closed |
| Phone | 04 50 57 13 39 |
Very helpful and friendly!
Disappointing customer experience.
I regularly go to this pharmacy for Nicorette, a very common product that is readily available, even in small pharmacies. Each time, it's out of stock, and I'm offered the option of ordering it individually, which means having to make a trip to pay and then a second trip to pick it up.
When I simply suggested that it might be useful to stock this product, the response was: "We're not going to stock a product just for you" and "Why don't you go to another pharmacy?"
Beyond the substance of the issue, it's the manner of service that's the real problem. I remained polite and courteous, and I expected a minimum of consideration and customer service in return.
This is all the more regrettable for a widely used product with a good shelf life, which would be perfectly at home in the inventory of a pharmacy of this size.
It's a shame, because customer service and relations should be at the heart of this profession.
I have been a customer of this pharmacy for at least a year. I have already purchased medication there at least three times using my social security number and my health insurance number, all at this same establishment.
Today, when I went to fill my prescription, the young man initially told me that without my physical card I wouldn't be able to get the medication. I explained that I had already been served in hospitals and other pharmacies using only the numbers. So I had to send a copy of the document by email—which wasn't a problem—but I was surprised by the young man's lack of willingness to serve me.
Then, he claimed that the health insurance numbers I had provided were incorrect and refused to check further or continue the service. Is this the training you give your employees? I wonder: is this a type of service reserved only for foreigners, or for all customers?
I will not be returning to this establishment.
As a customer since last May, I can say that the welcome is always pleasant and the professionalism is always there!
Hello, I always go to this pharmacy on November 7th at 11:00 AM (I'm a regular). I went to get some prescription Tretinol. When I asked the pharmacist, like last time, if I could get two so I wouldn't have to keep going back for more, she said no. When she tried to give me my prescription, she practically threw it at me. She's lucky I stopped myself. Disgusting and inappropriate behavior.
Pharmacy Novel
| Address | 21 Pl. de l'Annapurna, 74000 Annecy |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: 8:30 AM – 12:15 PM, 2:00 – 7:00 PM Tuesday: 8:30 AM – 12:15 PM, 2:00 – 7:00 PM Wednesday: 8:30 AM – 12:15 PM, 2:00 – 7:00 PM Thursday: 8:30 AM – 12:15 PM, 2:00 – 7:00 PM Friday: 8:30 AM – 12:15 PM, 2:00 – 7:00 PM Saturday: 8:30 AM – 12:15 PM, 2:00 – 7:00 PM Sunday: Closed |
| Phone | 04 50 23 64 60 |
Very professional and knowledgeable pharmasists led by a very strong manager/owner. Well stocked with a wide variety of quality products. Highly recommended.
I order my medications from this pharmacy every month and I'm always completely satisfied with the quality of service. I send my prescription, the team prepares my medications, and notifies me by message as soon as everything is ready. It's simple, quick, and very convenient.
The entire team is wonderful: welcoming, friendly, respectful, attentive, and always ready to listen. Whether it's with the manager or the other team members, everything always goes very smoothly. We are received with kindness and professionalism on every visit.
I was also impressed by their thoroughness: when I had a question about vitamins prescribed by my surgeon, a young pharmacist wearing glasses took the time to contact my hospital pharmacist to check their compatibility with my treatment. This step reassured me greatly and demonstrates a genuine concern for patient well-being.
In addition to the quality of their advice, the pharmacy offers excellent products and great promotions throughout the year. This is a trustworthy pharmacy where you truly feel supported and valued.
I highly recommend it!
Sihame
A very unpleasant experience. Asking my son to wear a muzzle was humiliating and completely excessive. A clear lack of respect and consideration. We will not be returning.
The staff and advice are excellent. The welcome is always pleasant.
Always a smile and, above all, helpful advice on treatments. Thank you.
Pharmacie Le Genevois
| Address | 10 Rue des Glières, 74000 Annecy |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: 8:30 AM – 7:15 PM Tuesday: 8:30 AM – 7:15 PM Wednesday: 8:30 AM – 7:15 PM Thursday: 8:30 AM – 7:15 PM Friday: 8:30 AM – 7:15 PM Saturday: 9:00 AM – 7:00 PM Sunday: Closed |
| Phone | 04 50 45 01 10 |
We were visiting Annecy for a few days and my daughter had an infection from her earring which was getting worse. The pharmacist was extremely helpful. She even gave me the numbers of local doctors in case of emergency.
We got a great service by the lady there and she spoke perfect English and was super helpful. She asked the right questions to understand the problem before suggesting the medication. I highly recommend them.
Not kind, high priced. There is much better pharmacy near from it.
Rude lady, expensive prices
A grumpy old woman who complains when asked to dispense a generic drug instead of the brand name, even though it's mandatory for them. She only gives out the smallest boxes of medication; for example, instead of a three-month supply, she gives a one-month supply, even though the prescription is brand new and for six months. And as we've already read, she's very unpleasant. Luckily, another employee is very nice. Also worth noting is the disconcerting staff turnover.
Pharmacie Sainte Claire
| Address | 11 Rue de la République, 74000 Annecy |
|---|---|
| Maps | Click here |
| Website | Click here |
| Opening Hours | Monday: 1:30 – 7:00 PM Tuesday: 9:00 AM – 12:30 PM, 2:00 – 7:00 PM Wednesday: 9:00 AM – 12:30 PM, 2:00 – 7:00 PM Thursday: 9:00 AM – 12:30 PM, 2:00 – 7:00 PM Friday: 9:00 AM – 12:30 PM, 2:00 – 7:00 PM Saturday: 9:00 AM – 12:30 PM, 2:00 – 7:00 PM Sunday: Closed |
| Phone | 04 50 45 16 19 |
The female pharmacist with red and short hair was very helpful with speaking fluent English to give me some pills (just costs euros),when I had stomach cramps. The similar pills would cost 15-20 euros in Austria ..Thanks to her, I am healthy again and continue trip here .
I found Laroscorbin Vitamin the best vitamin C here after natural ascorbic acid. Hard to find everywhere these days.
Very kind and professional service.
Correct.
The service was a disaster. The manager was exhausted, unpleasant, and frustrated. Clearly not the sharpest tool in the shed.
In short, this pharmacist is a vile person who feels entitled to pass judgment on customers' requests… simply unbelievable.
I hesitated about this pharmacy, but after reading some of the previous reviews, there was no question about it.
Tips for Choosing the Right Pharmacy in Annecy
Navigating the French pharmacy system can be slightly different from other countries, particularly regarding what is available over the counter versus by prescription. Before you visit a pharmacy in Annecy, it is helpful to understand how to maximize your visit and ensure you get exactly what you need.
- Check for the Green Cross and "Garde" Services: In France, pharmacies are marked by a green cross, usually neon. If you need medication outside standard hours (typically after 7:30 PM or on Sundays), look for the "pharmacie de garde" (on-duty pharmacy). You usually have to call a number posted on the door of closed pharmacies or check with the local police station to find the one currently open.
- Bring Your Carte Vitale or EHIC/GHIC: If you are a resident, always carry your Carte Vitale (French health card) to ensure seamless billing and third-party payment. For visitors from the UK or EU, having your European Health Insurance Card (EHIC) or Global Health Insurance Card (GHIC) will allow you to access state healthcare at the same cost as a local, though you may still pay upfront for some items.
- Ask for Generic Medications (Médicaments Génériques): Drug prices in France are regulated, but you can still save money by asking for generics. Pharmacists are legally required to offer you a generic substitute when one exists unless the doctor has marked the prescription "non substituable." Don’t be shy to ask if a cheaper version is available.
- Utilize the Pharmacist for Minor Ailments: French pharmacists are highly trained and can diagnose and treat minor conditions like colds, sore throats, or mild skin irritations without a doctor’s visit. Instead of waiting for a GP appointment, explain your symptoms directly to the pharmacist; they can often provide effective over-the-counter solutions.
- Look for "Parapharmacie" Sections: If you are looking for high-end skincare, baby products, or supplements, most large pharmacies in Annecy have a dedicated "parapharmacie" area. You can browse these products without a prescription, and the staff is usually well-versed in the science behind the cosmetics they sell.
Annecy is a city that values health and well-being, and its pharmacies reflect this standard. Whether you are in the bustling center near the lake or in the surrounding residential areas, you are never far from professional medical advice. The pharmacists here are accustomed to dealing with an international clientele and are generally very willing to help bridge any language gaps to ensure your safety.
Ultimately, the best pharmacy for you is one where you feel comfortable asking questions. We recommend establishing a relationship with a local pharmacy rather than jumping around, as this allows the pharmacist to keep a complete record of your medications and flag any potential interactions. With the options listed above, you are well-equipped to find the perfect match for your healthcare needs in this beautiful Alpine town.
